Battery Questions

What kind of battery do you use?

Our integrated and removable battery is a powerful 10,000 mAh lithium battery with Qualcomm Quick Charge 3.0 technology (HS10 model). A multi-protection system protects your device from overcharging, high temperatures, short circuiting and other abnormal conditions, and A+ Lithium Polymer battery cells improve both the charging and discharging efficiency.

Your Smart Charger includes a built-in charging controller, compatible with most USB-charged devices – including iPad, iPhone, Android smart phones, MP3 / MP4 players and PSP / Switch.

Can I take the battery on flights to China/USA?

Yes. You can take our batteries into the cabin of all flights, including China and the US. In the event that you want to check in your luggage, you can easily pop out your battery and bring it with you into the cabin. Please note, airlines do not allow lithium batteries in the cargo hold. Remove the battery before you check in your luggage.

How do I charge the integrated battery?

The four LED lights indicate your battery's remaining charge; press the round button to show how much charge you have left. When your battery is low, the last LED will blink. To recharge, connect the included cable to the USB-C “IN” port, and the other end to a mains power source (a micro-USB cable can also be used). The LED lights will blink during charging. When the battery is fully charged, all four lights will shine white.

How long does the battery last?

The battery holds at least three full charges for your USB-powered device, so you can stay connected on multiple or long-distance journeys.

Why does the micro-USB adapter have two USB ends (model HS5)?

The included cable is a USB/Lightning adapter, designed to support Apple devices. The micro-USB adapter for Android devices – and for recharging the battery – is located underneath the Lightning adapter. Simply pop off the top and plug it into your device.

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