Cologne Flagship Store

Find us here

Meet us in the vibrant heart of Cologne and discover a thoughtfully designed space that celebrates innovation, sustainability, and timeless travel design.

Address
Breite Straße 132
50667 Cologne
Germany

Opening Hours & Contact
Mon – Sat: 11 am – 7 pm
Phone: +49 155 65762302

Our Services

Experience premium services including in-store repairs for your Horizn Studios luggage, complimentary personalisation for luggage tags, carbon-neutral nationwide shipping, and tax-free shopping for non-EU customers. Enjoy a refreshing drink while exploring our collections, and get expert, personal advice to find your perfect travel companion.

Want to test our suitcases before buying?

Experience the quality firsthand. Try out our smart luggage models in-store: compare sizes, test the 360° spinner wheels, and feel the premium materials to find your ideal travel partner. Our team is happy to guide you through our range of suitcases and backpacks.

FAQs

Can I have my luggage tag personalised in-store?

Yes, we offer monogramming of your luggage tag for 10€, while the customisation of the telescopic handle and the set of wheels costs 40€ each.

Do you sell gift cards in-store?

Yes, both physical and digital gift cards are available—the perfect gift for travellers.

Are prices and products the same in-store as online?

Yes—pricing and most product availability match what you see on our website.

Can I use online discount codes in-store?

Yes—simply show your valid code at checkout.

Do you ship outside of Cologne?

Yes, we offer fast, carbon-neutral nationwide shipping if you prefer not to carry your new luggage home immediately.

Is tax-free shopping available for tourists?

Yes—ask our team for assistance at checkout to process your tax-free refund.

Do you offer luggage repairs?

Yes—we offer repairs exclusively for Horizn Studios products. Smaller repairs are handled directly in-store; for larger ones, we send your luggage to our repair centre. Full details are on our Warranty Page, or contact us via our Customer Contact Form.

For more information, visit our FAQ Page or reach out via the Customer Contact Form.

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