Hamburg Flagship Store

Find us here

Meet us in the heart of the city

Come by our second flagship store in Germany and get inspired by a fresh and sleek store concept that reflects our dedication to sustainable design.

Hohe Bleichen 11
20354 Hamburg
Germany
Mon – Sat, 11 – 7 PM

Our Services

At our Hamburg Flagship Store, we offer in-store repairs for your Horizn luggage, complimentary personalisation for luggage tags, carbon-neutral nationwide shipping, and tax-free shopping for non-EU customers. Enjoy a refreshing drink while exploring our collections, and get expert, personal advice to find your perfect travel companion.

Want to test our suitcases before buying?

Experience the quality firsthand. Try out our smart luggage models in-store: compare sizes, test the 360° spinner wheels, and feel the premium materials to find your ideal travel partner. Our team is happy to guide you through our range of suitcases and backpacks.

About the Neighbourhood

Our Hamburg store is located on Hohe Bleichen, in the city’s elegant Neustadt district. Surrounded by refined shopping streets, galleries, and inviting cafés, it’s an ideal starting point for exploring central Hamburg. Just minutes from Gänsemarkt and Jungfernstieg, Horizn Studios Hamburg blends seamlessly into the city’s relaxed, sophisticated rhythm.

FAQs

Can I have my luggage tag personalised in-store?

Yes, we offer monogramming while you shop as well the customisation of the telescopic handle and wheels for 10€ per customisation.

Do you sell gift cards in-store?

Yes, both physical and digital gift cards are available—the perfect gift for travellers.

Are prices and products the same in-store as online?

Yes—pricing and most product availability match what you see on our website.

Can I use online discount codes in-store?

Yes—simply show your valid code at checkout.

Do you ship outside of Hamburg?

Yes, we offer fast, carbon-neutral nationwide shipping if you prefer not to carry your new luggage home immediately.

Is tax-free shopping available for tourists?

Yes—ask our team for assistance at checkout to process your tax-free refund.

Do you offer luggage repairs?

Yes—we offer repairs exclusively for Horizn Studios products. Smaller repairs are handled directly in-store; for larger ones, we send your luggage to our repair centre. Full details are on our Warranty Page, or contact us via our Customer Contact Form.

For more information, visit our FAQ Page or reach out via the Customer Contact Form.

Berlin Flagship Store

Meet us in the German capital

Where it all began – come visit our very first store and see our entire range in real life, we look forward to having you. 

Discover Store
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