Hamburg Flagship Store

Meet us in the heart of the city

Hohe Bleichen 11

20354 Hamburg

Germany

Mon – Sat, 11 – 7 PM

Find us here

Our Services

At our Hamburg Flagship Store, we offer in-store luggage repairs, complimentary personalisation for luggage tags, carbon-neutral nationwide shipping, and tax-free shopping for non-EU customers. Enjoy a refreshing drink while exploring our collections, and get expert, personal advice to find your perfect travel companion.

Want to test our suitcases before buying?

Try out our luggage models in-store: compare sizes, materials, and designs to find your ideal travel partner. Our team is happy to guide you.

About the Neighbourhood

Our Hamburg store is located on Hohe Bleichen, in the city’s elegant Neustadt district. Surrounded by refined shopping streets, galleries, and inviting cafés, it’s an ideal starting point for exploring central Hamburg. Just minutes from Gänsemarkt and Jungfernstieg, Horizn Studios Hamburg blends seamlessly into the city’s relaxed, sophisticated rhythm.

FAQs

Can I have my luggage tag personalised in-store?

Yes, we offer monogramming while you shop as well the customisation of the telescopic handle and wheels for 10€ per customisation.

Do you sell gift cards in-store?

Yes, both physical and digital gift cards are available.

Are prices and products the same in-store as online?

Yes—pricing and most product availability match.

Can I use online discount codes in-store?

Yes—simply show your valid code at checkout.

Do you ship outside of Hamburg?

Yes, we offer fast, carbon-neutral nationwide shipping.

Is tax-free shopping available for tourists?

Yes—ask our team for assistance at checkout.

Do you offer luggage repairs?

Yes—smaller repairs are handled in-store; for larger ones, we send your luggage to our repair centre. Full details are on our Warranty Page, or contact us via our Customer Contact Form.

Berlin Flagship Store

Where it all began

Discover More

For more information, visit our FAQ Page or reach out via the Customer Contact Form.

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